CRM-Express and CRM-Express

Terms and Conditions


Use of software

The software and accompanying documentation that is made available to download from this Site is the copyrighted and/or patented work of CRM-Express and/or its suppliers. Use of the software is governed by the terms of the license agreement that accompanies or is included with such software. Such terms are available for review and are incorporated herein by this reference. You will not be able to download or install any software that is accompanied by or includes a license agreement unless you agree to the terms of such license agreement. If you do not agree to such terms, you will not be able to use the software.

Trademark information

The trademarks, logos, and service marks ("Marks") displayed on this Site are the property of CRM-Express or other third parties. You are not permitted to use the Marks without the prior written consent of CRM-Express or such third party that may own the Marks. CRM-Express and the CRM-Express logo are trademarks of CRM-Express .

Secure Shopping

For your security and convenience credit card payments are processed by Share-it, a trusted name in online payment processing. Payments are made over a secure connection to protect your information and ensure your privacy. We do NOT have access to your credit card details. Please see the Customer Care Center FAQ for more information about placing and tracking your order and making secure, on-line payments with Share-it.

Delivery of Software and Registration Codes

Software can be freely downloaded from our download page. To convert your software from a 30 day free trial to a fully licensed version you must purchase a license key. Your license key will be sent to you by email after your purchase.

Lost Activation Codes

It is important that you keep software copy and a note of your purchase and licensing information as you will need it if you reinstall your software. However, if you do lose it please contact us, providing the following information:

The full name of the person that the software is licensed to.
The billing name, address and email address that was provided when the purchase was made.

Technical Support and contact details

We only provide email support to licensed users through our helpdesk or support form at http://www.CRM-Express.com/support.asp
A license fee entitles you to one year of free email support from the date that you licensed your software.

Free Updates

CRM-Express provides free updates and email support for one year after purchase. Thereafter you can purchase another year of free updates and email support at 1/3 of the original purchase price per year.

No support is available for the Free Edition

Privacy Policy

CRM-Express does not sell, publish or share any information about our customers unless given express permission to do so.

Warranties and Disclaimers

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN A WRITTEN AGREEMENT BETWEEN YOU AND CRM-Express OR YOU AND A THIRD PARTY WITH RESPECT TO SUCH PARTY'S MATERIALS OR SERVICES, THIS SITE, AND ALL MATERIALS AND SERVICES ACCESSIBLE THROUGH THIS SITE, ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, CRM-Express MAKES NO WARRANTY THAT (i) THE SERVICES AND MATERIALS WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICES AND MATERIALS WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR MATERIALS WILL BE EFFECTIVE, ACCURATE, OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, OR MATERIALS PURCHASED OR ACCESSIBLE BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SOFTWARE OBTAINED FROM OR USED THROUGH THE SITE, OR ANY DEFECTS IN THE SITE, ITS SERVICES, OR MATERIALS, WILL BE CORRECTED.

THIS SITE COULD INCLUDE TECHNICAL OR OTHER MISTAKES, INACCURACIES, OR TYPOGRAPHICAL ERRORS. CRM-Express  MAY MAKE CHANGES TO THE MATERIALS AND SERVICES AT THIS SITE, INCLUDING THE PRICES AND DESCRIPTIONS OF ANY PRODUCTS LISTED HEREIN, AT ANY TIME WITHOUT NOTICE. THE MATERIALS OR SERVICES AT THIS SITE MAY BE OUT OF DATE, AND CRM-Express MAKES NO COMMITMENT TO UPDATE SUCH MATERIALS OR SERVICES.

CRM-Express RESERVES THE RIGHT TO AMEND OR MODIFY THE POLICIES ON THIS SITE AT ANY TIME FOR ANY REASON WITHOUT NOTICE.